Original topic:

Regarding samsung S24 mobile is not working on 5G

(Topic created on: 08-16-2024 07:07 PM)
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sagarrawat0
Active Level 2
Options
Galaxy S
I bought samsung S24 from USA and I live presently in India. I use jio and airtel both sim but My phone doesn't work on 5g network. It is running only on 4G network. Please anyone help me.
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sagarrawat0
Active Level 2
Galaxy S
Your phone is working jio sim after flashing or not?
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sagarrawat0
Active Level 2
Galaxy S
After flashing, which benefit you got.
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sagarrawat0
Active Level 2
Galaxy S
Which tool are you use to change csc and flashing.
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Gouthamram
Active Level 7
Galaxy S
Odin for flashing.
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sagarrawat0
Active Level 2
Galaxy S
When I choose NR only then my network is disappear
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Gouthamram
Active Level 7
Galaxy S
Nope Airtel is not working NR only.
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Gouthamram
Active Level 7
Galaxy S
I think it have a problem with some hardware like 5G antenna or network ic
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sagarrawat0
Active Level 2
Galaxy S
I don't know. What issue is going on my phone.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you the specifications of the device may vary depending on its hardware and software the delivery time of updates may vary depending on the regions and models.
So kindly contact the respective country helpline they will provide you with the exact information regarding this.

Here are the details: https://www.samsung.com/p

Warm Regards,
Samsung Customer Support

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sagarrawat0
Active Level 2
Galaxy S
I contact to samsung helpline but they said we don't help you because your device is oversize (imported from USA).
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