Original topic:

Regarding s23 dolby atmos

(Topic created on: 12-02-2024 08:02 AM)
300 Views
kuma007
Active Level 4
Options
Galaxy S
Has the sound of dolby atmos improve for anyone after November update? Because I feel for me still not yet the issue fixed .
Any idea whether samsung will really fix it ? Because the audio still sounds way to bad with very non existent bass and treble are so sharp and annoying. Maybe they fix in one ui 7? Anyone ?
6 Comments
s23_ultrabd
Active Level 7
Galaxy S
Confirm if Dolby atmos sound issue has been fixed in November patch??
kuma007
Active Level 4
Galaxy S
Nope not at all idk for some reason it sounds way worse after update 🙃 i wish they fix it 😕 ,battery drain seems to have stopped a little bit but for battery need to test it out a little bit more
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that in the latest software version with One UI 6.1.1, it offers audio with more spatiality and realism in Dolby Atmos movie or music modes.

● For the optimal experience, you can select ‘Auto’ mode in Dolby Atmos. It provides immersive sound regardless of the content being played.

Path: Settings > Sounds and vibration > Sound quality and effects > Dolby Atmos > turn On, and set to ‘Auto’ option.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

0 Likes
kuma007
Active Level 4
Galaxy S
Is several website and several community posts Samsung themselves admitted that there is an issue with Dolby atmos that it did offer more spatial audio but lost its ability to provide more bass and treble instead it sounds more sharp and tiny also I Cannot log a file for audio issues because it's audio and I unable to share my problem perfectly as what I experience it myself. so maybe if they fix in update please update it here.
Also I tried putting it in auto still it sounds worse
mauryareddy
Active Level 5
Galaxy S
No not fixed please spam more so they fix
kuma007
Active Level 4
Galaxy S
Yeah will do they just trying to dodge and not fix it saying spatial audio
Let's keep spamming until they bring back the original sound
0 Likes