Rear view camera not working with whatsapp video calls in S24+

[Sak08]

During whatsapp video call, unable to switch to rear view camera from front camera mode. While, the rear camera is working with other apps. I have cleared the cache, uninstalled and installed whatsapp again but the same issue persists. Could you please help. The call stucks on doing so.

Checked with whatsapp, it is not their issue, working with rest models only Samsung S series facing it.

Please fix it, it is one of the basic functionality. This happened recently.

[SujataG]

Hello Samsung
Are you listening
Do you have any permanent solution for this problem.

[Sak08]

I mentioned above in one of the comment that it was fixed in their latest update.

[SujataG]

My phone shows that the phone is upto date and there is no update available. What to do now?

[Sak08]

Send your log report to samsung

[SujataG]

This problem is being solved by Samsung individually?

[Sak08]

Not sure mine got fixed with the upgarde but its better if you send them the log report..they usually check that.

[SujataG]

Thanks
Submitted the report.
Samsung answered that this is not their problem. Contact WhatsApp.

[Sak08]

Uninstall reinstall whatsapp

[SujataG]

Did it 2 times, but didn't work

[Ayu04]

Facing the same issue. 😞