Original topic:

Rear view camera not working with whatsapp video calls in S24+

(Topic created on: 3 weeks ago)
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Sak08
Active Level 2
Options
Galaxy S
During whatsapp video call, unable to switch to rear view camera from front camera mode. While, the rear camera is working with other apps. I have cleared the cache, uninstalled and installed whatsapp again but the same issue persists. Could you please help. The call stucks on doing so.
Checked with whatsapp, it is not their issue, working with rest models only Samsung S series facing it.
Please fix it, it is one of the basic functionality. This happened recently.
27 Comments
Sak08
Active Level 2
Galaxy S
I mentioned above in one of the comment that it was fixed in their latest update.
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SujataG
Beginner Level 2
Galaxy S
My phone shows that the phone is upto date and there is no update available. What to do now?
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Sak08
Active Level 2
Galaxy S
Send your log report to samsung
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SujataG
Beginner Level 2
Galaxy S
This problem is being solved by Samsung individually?
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Sak08
Active Level 2
Galaxy S
Not sure mine got fixed with the upgarde but its better if you send them the log report..they usually check that.
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SujataG
Beginner Level 2
Galaxy S
Thanks
Submitted the report.
Samsung answered that this is not their problem. Contact WhatsApp.
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Sak08
Active Level 2
Galaxy S
Uninstall reinstall whatsapp
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SujataG
Beginner Level 2
Galaxy S
Did it 2 times, but didn't work
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