Original topic:

Rattling Sound

(Topic created on: 4 hours ago)
27 Views
Nidheesh2000
Beginner Level 2
Options
Galaxy S
Why a rattling sound is heard in my Samsung Galaxy S23 and why is it kept heard louder than the last time when ever I shake my phone. Also this sound even heard while I am using my camera Is there problem with the piece that I have purchased. 
 Even picking the phone from table moving from one place to other gently is making the rattling sound which very audible. That is so concerning! I bought this phone on September 2024. Does the phone get repaired or what. Please give a solution.
0 Likes
6 Comments
prajwalmali
Active Level 4
Galaxy S
That's due to the telephoto camera sensor and it's not an issue open the camera and you won't hear the noise in 3x zoom
0 Likes
Wodehouse
Active Level 9
Galaxy S
The rattling sound in your Samsung Galaxy S23 can be concerning. Based on your description, it's likely related to a mechanical issue within the phone. Here are some possible causes:

*Possible Causes*

1. *Loose or damaged O-rings*: The O-rings inside the phone's camera module or other components might be loose or damaged, causing the rattling sound.
2. *Camera module misalignment*: The camera module might be slightly misaligned, resulting in the rattling sound when you move the phone or use the camera.
3. *Internal component looseness*: Other internal components, such as the vibration motor or speaker, might be loose, causing the rattling sound.
4. *Manufacturing defect*: In some cases, the issue might be due to a manufacturing defect or a faulty component.

*Troubleshooting Steps*

1. *Inspect the phone's exterior*: Check the phone's exterior for any signs of physical damage or wear.
2. *Test the camera*: Try using the camera app to see if the rattling sound is more pronounced when using the camera.
3. *Check for software updates*: Ensure your phone is running the latest software.
4. *Visit a Samsung authorized service center*: If the issue persists, visit a Samsung authorized service center for further diagnosis and repair.

*Warranty and Repair Options*

If your phone is still under warranty, you may be eligible for a free repair or replacement. Contact Samsung's customer support to inquire about your warranty status and repair options.

Please note that if the issue is due to physical damage or wear, it may not be covered under warranty.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
0 Likes
IndianJatt
Active Level 5
Galaxy S
Don't do anything. Just go to Service Center and brief them the issue.
0 Likes
Hebbarnag
Active Level 2
Galaxy S
likely due to the phone's Optical Image Stabilization (OIS) feature
0 Likes
Hebbarnag
Active Level 2
Galaxy S
This is not a product defect and doesn't affect the phone's performance. The sound may be louder depending on the size of the OIS component
0 Likes
Hebbarnag
Active Level 2
Galaxy S
Even i have s23 ultra which is more than yr old. I too have same rattling noise whenever mobile is shaking. I took to service center they told it's because of ois feature. I too googled about this topic most of them have faced it.
0 Likes