Random Heating issues in S25 Ultra in apps like Instagram, YouTube and many more

[JetSon]

When Samsung is going to fix Random Heating Issues in S25 Ultra in apps like YouTube, Instragram and many more ?? 

My S25 Ultra start is Getting random Heating issues when I use YouTube ?? This also happens when after charging my phone and start using it, this cause massive battery drain also

And I am not the only one Experiencing it, there are many people facing this same issue also 

I am Using in Light Mode performance with standard display refresh rate with FHD plus Display Resolution 

[JetSon]

I don't have Facebook and Instragram, I am mainly facing heating issue in YouTube, I did everything to solve this but no results so far, I am facing this issue from may and still having this same issue

Stop justifying it brother this is not a good thing

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

8. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[JetSon]

Again a automated response from a Samsung

[Manu2manu]

I am using s25 ultra and face the same issues from past 3 days, suddenly the ui crashes sometimes especially the heating will come next to camera panel and while charging also it suddenly get heat please do something to fix this, I have been using this phone only for a month now

[JetSon]

In my case this is happening only in YouTube, and in Camera this is normal so don't worry, second don't try to use phone while your phone is heating this will cause crashes because of heating, this is a commen security mesaure to safe your phone from getting damage internally

Problem is not the phone but Google, I researched and this same thing is happening in my Brother iPhone 15 Pro Max

[Manu2manu]

Does heating issues also lag the one ui, in my case my phone crashed due to heating and got laggy, this is not related to battery right cus I use my phone even it has low battery 15 percent

[JetSon]

Yes extreme heating can cause lag issue in any phone be it iPhone or OnePlus and yeah this is not related to battery, 5 to 6hrs of SOT is normal in heavy usage and upto 10 hrs is normal in normal usage

just don't recharge your phone to 100% and don't discharge your phone to below 15% (20% is preferred)

Charging your phone to 100% daily will damage your battery in under 2 years

Saying this so you can keep your phone for many years