SHIBAYAN007
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3 weeks ago in
Galaxy SAfter beta update
3 Comments
BiRdMaN
Expert Level 5
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3 weeks ago in
Galaxy S
Send an error report along with log files to customer support through this members app, and Samsung will add/fix it in the next update. To do that, follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

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3 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Warm Regards,
Samsung Customer Support
SHIBAYAN007
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3 weeks ago in
Galaxy S
I have submitted but no response
