Original topic:

Camera issue

(Topic created on: 3 weeks ago)
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SHIBAYAN007
Active Level 2
Options
Galaxy S

image


image

After beta update 
3 Comments
BiRdMaN
Expert Level 5
Galaxy S
Send an error report along with log files to customer support through this members app, and Samsung will add/fix it in the next update. To do that, follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Warm Regards,
Samsung Customer Support

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SHIBAYAN007
Active Level 2
Galaxy S
I have submitted but no response
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