Original topic:

Purple line on my S22 Plus

(Topic created on: 01-31-2025 09:44 PM)
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WALKER_R34
Active Level 1
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Galaxy S

Hello Guys! 

Recently, I noticed a purple line appearing in the middle of my phone screen. I contacted Samsung Support via phone call and followed all the troubleshooting steps they suggested, but the issue remained unresolved.

Today, I visited a Samsung service center, and they informed me that the display needs to be replaced. They mentioned that this could have happened due to the display being pressed or the phone falling, but I haven't experienced any such incident. The estimated cost for the replacement is around ₹14,000.

What’s concerning is that this issue started appearing only after I installed the December 2024 security update. Has anyone else faced a similar problem? Is this a known issue with recent updates?

Looking forward to any insights or suggestions!
Purple Line in middle of my S22+Purple Line in middle of my S22+

18 Comments
Galaxy S
Don't pay money. They should repair it for free of cost.
WALKER_R34
Active Level 1
Galaxy S

I insisted. Happened after s/w not instantly but after a few days. She was stuck to her script phone gir gaya hoga ya dabb gaya hoga :)

0 Likes
Galaxy S
Members removed my reply as it contained **bleep** words... 😂😂😂
WALKER_R34
Active Level 1
Galaxy S

haha 😛 

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chickennugget
Active Level 4
Galaxy S
Man! I want that wallpaper. Please send me if possible
WALKER_R34
Active Level 1
Galaxy S

Sure. Check DM

Praveen_Kumar1
Active Level 10
Galaxy S
SAMSUNG should also start providing a lifetime guarantee like ONEPLUS. These are the quality controls issues that SAMSUNG must rectify.
WALKER_R34
Active Level 1
Galaxy S

Yeah, I agree. I even told her that a few users were facing this issue, and she said it is only valid for s21fe and s22Ultra. I guess the Ultra issue was world-wide, that's why they considered it.

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Subham21
Active Level 9
Galaxy S
If this has happened after a routine software update, you should be able to get free screen replacement.