Original topic:

Problems with using UAE version phone in India

(Topic created on: 09-05-2023 02:41 AM)
319 Views
cmnikhil93
Active Level 6
Options
Galaxy S
Hi. I would like to know the drawbacks or limitations of using a Galaxy phone bought in UAE in India. For example, do payment apps like BHIM, Samsung Wallet etc work in India if the phone is a UAE or US version phone? I heard that when you use the UAE version phone in India, you won't receive the updates when other Indian phones receive it, but receive it only when the UAE version receives the update. So are there anyother quirks or limitations to using a different region phone in India?
15 Comments
cmnikhil93
Active Level 6
Galaxy S
Thanks for the reply. May I know which apps didn't work for you?

Did you try reaching out to the customer service?
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navjotchahal
Active Level 5
Galaxy S
Worst customer care they even dont know the reason... Only says wait for update only..... 5g is globally available as per bands and even after having most of the bands still 5g is not supporting
cmnikhil93
Active Level 6
Galaxy S
That's bad. Hope it gets rectified soon. Btw, may I know which apps didn't work for you?
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navjotchahal
Active Level 5
Galaxy S
Samsung pay is not working.... Samsung wallet tol
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Luckykhan
Active Level 5
Galaxy S
I have solution for your problem. You can use jio 5G or any other 5g network on any imported device . I will guide you . Contact me for more info . @ Luckykhan789@gmail.com
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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