Original topic:

S24 ultra problems in India, bought from Qatar

(Topic created on: Monday)
77 Views
ABankur
Active Level 1
Options
Galaxy S
Help, I'm unable to get OTA Android one UI7 software updates on S24 Ultra, it says "Your current software version isn't supported. Contact a service centre" 
also samsung wallet app says "samsung wallet isn't supported on your phone"
9 Comments
pgarre
Beginner Level 2
Galaxy S
Better don't update it is having lot of issues
prassaaad
Active Level 1
Galaxy S
Mine s25 buy frm dubai. Its updated UI 7 nicely in India. Pls show it to service center.
ABankur
Active Level 1
Galaxy S
You have KAS qatar device?
0 Likes
Galaxy S
No, official indian
0 Likes
ABankur
Active Level 1
Galaxy S
You haven't got one ui 7 update? And what about samsung wallet? Did you contact service centre?
0 Likes
Galaxy S
I've got one ui 7, and after then my wallet app is vanished from my device and I've not contact to service center yet.
0 Likes
ABankur
Active Level 1
Galaxy S
Maybe it's a bug in your case, service centre will fix it for free.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Since your product was purchased from abroad, we would request you to please get in touch with the customer support of the respective country.

To reach country-specific Samsung support teams click on the below link:
https://www.samsung.com/country/

Warm Regards,
Samsung Customer Support

0 Likes
ABankur
Active Level 1
Galaxy S
I tried, but they said since you are in India now so please ask for help in Indian samsung service centre
0 Likes