Original topic:

One ui update delayed

(Topic created on: Monday)
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S24ultra11
Active Level 10
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Galaxy S
Galaxy S24 users reported phone unlocking issues after installing One UI 7. Rollout halted in India and other countries while Samsung investigates the bug. No similar problems reported on Galaxy Z Fold 6 or Galaxy Z Flip 6 so far.
 Samsung has reportedly halted the One UI 7 release for the Galaxy S24 series after the users started complaining about a critical bug. For the unversed, the company started the rollout with South Korea and was recently rolling out the update to the users in India, the US, and Canada in a phased manner. However, the company has now halted the wider rollout due to the reports from South Korea where users faced serious phone unlocking issues post-update.
 
 According to the reports citing social media users and tipster Ice Universe, some Galaxy S24 users have claimed that they are facing problems in unlocking their devices under certain conditions after installing the One UI 7 update. The report further added that the bug affects the phone’s core function and is the reason why Samsung has halted the wider release of the update.
 When will Samsung release the One UI 7 update in India?
 Interestingly, Samsung is yet to announce the One UI 7 release time for the last generation of smartphones. The report has also added that the company is reviewing the firmware to address the bug and prevent disruptions. However, this comes as bad news as the users outside South Korea will have to wait for a little longer to receive the update.Also read: iPhone 16 Plus price drops by over 14,900 on Flipkart: How this deal worksThe issue appears to be limited to the Galaxy S24 series, as there have been no reports of similar problems affecting Galaxy Z Fold 6 or Galaxy Z Flip 6 users as of yet. Until then, if you’ve received the One UI 7 update, we advise you to stick to your current software version and wait for future updates from the company.
 
 However, we have updated our Samsung Galaxy S24 Ultra to One UI 7 and we are not facing any issues with the unlocking. The update has been smooth and we have not encountered major bugs. Stay tuned with Digit for the latest One UI 7 release date for Galaxy S24, Galaxy S23, and other series.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that Android 15 (UI 7) will be initially available for the S24 model, scheduled for release around the end of April 2025. Other devices will follow shortly thereafter.

To stay updated on the upcoming release, we encourage you to keep an eye on notifications through the Samsung Members application.

Please note that the schedule may be subject to change if any issues arise during the transition of the update.

Warm Regards,
Samsung Customer Support

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