Original topic:

Problems in S20FE 5G after Android 13 update

(Topic created on: 12-27-2022 12:19 AM)
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Tapal
Active Level 2
Options
Galaxy S

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After updating my S20FE 5G...some odd problems are happening in storage after i am charging my phone..please refer the pictures...Everytime after restarting it becomes normal...i am facing the problem after charging the phone only...please help

10 Comments
Galaxy S
Hi please take a backup and reset your phone once
Mnkg279
Active Level 7
Galaxy S
In second picture above, why storage is showing 8gb! shouldn't it be 128gb.
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Tapal
Active Level 2
Galaxy S
Thats why i am confused
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Mnkg279
Active Level 7
Galaxy S
Check in my files how much storage its showing? Click on optimize now (which you have already tried i assume).
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Mnkg279
Active Level 7
Galaxy S
Try wipe cache partition, check online how to do it.
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ㅤ
Expert Level 5
Galaxy S
Same happend with some other users .. while android 12 update.
You have to go at service center.
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Znuv
Beginner Level 2
Galaxy S
Not able use mobile data,wifi works and volt is coming default with no option to close it. Kindly help
mhariasd
Beginner Level 3
Galaxy S
Not able use mobile data,wifi works and volte is not showing.Network shows "R" and internet is dead slow tried rebooting and swapping Sim too.Nothing works.
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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