I'm experiencing a peculiar display dimming issue with my device and was hoping to tap into the collective wisdom of this community. Has anyone else encountered their screen dimming unexpectedly, even when brightness settings are adjusted? I've tried a few basic troubleshooting steps, but the problem persists, so I'm seeking any insights or workarounds you might have discovered. Any suggestions for resolving this dimming behavior would be greatly appreciated as I look for a solution.
Hey, could you complain to Samsung customer care through the Samsung Members app as an error report and send log files with it for this issue? Then just wait for the next update, Samsung might fix it soon. If you like, please accept this as a solution, it helps other users too. Just click on the 3 dots in my reply section and hit "accept solution." Thanks.
This happens only with adaptive brighness turned on... I doubt it has something to do with the privacy display. If the display keeps on dimming unexpectedly even with adaptive brightness turned OFF, it sounds like an issue. Maybe wait for a software update to see if its fixed? If not, take it to a service center.
As per your query, we want to inform you that this is not a bug or issue, It happens due to the Adaptive brightness feature enabled on your Samsung device, this feature allows the touchscreen to automatically adjust its brightness based on the surrounding environment, you can follow the below steps for resolve your device issue:
Path: Settings app> Display >then tap the Adaptive brightness switch to activate it/ deactivate it.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
