Original topic:

Post regarding Issues related to S23 Ultra after updating to One UI 6.0

(Topic created on: 11-09-2023 11:28 PM)
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DarkPhoenix
Active Level 3
Options
Galaxy S
Hi,

This is my second post related to the ups and downs, I've been experiencing since I've updated my device about a week or so. 

First thing I'd like to draw everyone's attention to, is the battery backup. Now, I use FHD+ display because frankly speaking, I hardly find any such noticeable difference between the two(QHD+) and also it goes easy on the battery(hopefully). 120Hz adaptive display, Auto brightness set, dark mode enabled all the time, battery saver starts at 25%, and wifi and or 5G/4G(depends on availability) and Bluetooth is always on as I use the watch classic. 

Despite all this, I get around 8+ hours Screen On time(after applying a few tweaks here and there before which I used to get 7+ hours).

image

Now, This is the second and a major issue I've noticed so far with my device.

I've seen this happen a couple of times in the last couple of days so far, and I don't know for what reason, when I'm taking the phone out of my pocket, I've noticed the S-Pen has been clicked/not properly inserted and pops out just a bit so as not to fall as soon as the phone is taken out of the pocket. Now, I don't know if this was me(pretty sure it wasn't ), or was it something inside my pocket that clicked the s-pen to be a bit out of the device or has the S-Pen been loose such that it automatically comes out of the device. I've usually clicked it again and it gets inside the phone, no issues with that, confirming the lock is more or less intact. 

What my concern is, if there is indeed any issue with the s-pen making its bottom end, pop or slide out of the phone, will this affect my ingress protection(the phone is IP68 rated against water and dust damage). 

Can someone tell if there is a way to test if the device IP rated protection is okay without actually damaging the device(even if it isn't protected due to the S-Pen issue).


Not a major issue but:
Due to this, I have noticed the air command, which was working fine a day before like swiping photos next and previous without actually touching the phone, is now not working. Also, I'm not Completely certain how the pen gestures work.(I pulled out the phone to find the pen bulging out of the phone, I took it out to find the pen was disconnected from the device. I inserted it again and pulled it out which re-established the connection, and was working normally. Gestures are a bit difficult for me to learn).

I also found there is a task changer option in the Home Up feature inside the Good lock application. However, in the layout type, some of the important ones are disabled. Now, the changelogs has it that it will be addressed and fixed in the next update. Any idea when the stable version of the same might be live?


image



Finally, I have two more queries to ask regarding One UI 6.0.

1. Anyone have any idea on how to have access to all the application icons in a single scrollable page inside the menu, instead of having swipe and search for an app from left to right throughout multiple pages. 

2. Does anyone know of any live widget that always animates whenever the user swipes to the widget page on the home screen(TSF Launcher had such widgets but is now obsolete).

Im really sorry for making this so lengthy and really Hope Someone will have the time to read and help me as well as similar users who may face the same issue can relate and get the best out of the response.

Thanks in advance

Kindest Regards,
Dark Phoenix

P.S. Anyone any idea on How and what to enter in the Tags option below and what hashtags to use within the same? 
7 Comments
p5ych0t1c
Active Level 3
Galaxy S
Having the pen partially/fully popped out won't affect the ingress protection. Also the bottom popping out, it's not the pen that's popping out but rather the clicky button in the end. You might've accidentally clicked it. With that being said the pen won't come out on it's on like that. So it's all good
DarkPhoenix
Active Level 3
Galaxy S
Actually it could Either be something else in my pocket that clicks the pen button in the end. However, in most cases, when the phone is in my hand, This never happens, only when I take it our of pocket do zi see this. Don't know if the clock button is malfunctioning to some extent. But confirming that even if I lose the pen, it will still be Ingress protected. Thank you so much
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your valuable feedback, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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ansh25
Active Level 4
Galaxy S
Hi Samsung customer support team,
Isn't it possible to calibrate samsung account with galaxy buds 2 pro ?
So that if it lost no one else can connect and use it.

And as per my feedback case should have a small speaker so that if a person kept buds with case somewhere in house and not able to found then he/she can ring it even if buds are inside the case.
It should always connected with Samsung account.
Once set from wearable app.
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ansh25
Active Level 4
Galaxy S
Correct I don't know why they have disabled some of the features in homeup app of good lock. Seriously they should enable it as soon as possible.
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DarkPhoenix
Active Level 3
Galaxy S
Hi all, first of all, thank you for all your response. However zi didn't get all the answers to my query and hence no one read it all which is a shame.
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DarkPhoenix
Active Level 3
Galaxy S
Guys, please read all and answer my last two queries if possible
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