Please fix the Battery drain issue of One UI 7 update

[Somdeep]

Dear Samsung Support,

I’m writing this out of sheer frustration. After updating my Galaxy S22 Plus to One UI 7, the battery life has taken a nosedive. It’s absolutely ridiculous how quickly the battery drains now – even with minimal use and all background apps restricted. This is not what I paid a premium for.

Before the update, the phone easily lasted a full day. Now? I’m scrambling for a charger by mid-afternoon. What exactly did you do in this update that wrecked battery performance so badly?

Your customers are not beta testers, and we certainly don’t expect a “flagship” device to be crippled by your so-called updates. This isn’t the first time an update has caused issues, and frankly, it's unacceptable.

I demand that Samsung looks into this issue immediately and rolls out a fix without delay. You need to stop pushing poorly optimized updates that compromise the core usability of your devices.

Fix this battery drain issue ASAP. We, your paying customers, deserve better.

Sincerely,

Somdeep Gangopadhyay 

Galaxy S22 Plus User

[juniornick]

Same issue

[Somdeep]

Samsung has hired a bunch of idiots as a beta tester.

[Shonzzzz]

Nice comment and post🙏

[Shonzzzz]

Nice comment and post😂

[Somdeep]

**bleep**

[Samsung_OneUi]

Here samsung don't listen anybody. Share your issues in X by tagging Samsung india again and again.

[BiRdMaN]

Yes, many users have reported experiencing similar problems. This can be due to the phone re-optimizing itself after the update or apps needing to be optimized for the new firmware.
Add apps to the "deep sleep" list to prevent them from running in the background and draining battery.

Clear app cache to remove temporary data that can impact performance and battery usage.
Resetting battery statistics can sometimes help.

Adjust background usage limits in Settings > Battery and device care > Battery > Background usage limits.

Choose options like "Put unused apps to sleep" or "Sleeping apps" to restrict background activity.

If you find this helpful, kindly accept it as a Solution. It helps others
Tap the 3 dots on my reply and select "Accept Solution." Thank you 😊

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support