Original topic:

Pink vertical line in samsung s20+!

(Topic created on: 06-15-2023 03:19 PM)
891 Views
pamyao
Beginner Level 5
Options
Galaxy S
Dear samsung, 
On 15 june 2023 around 1:40pm my screen abruptly appeared to have a pink vertical line. 
There is no prior damage, no dropping of phone on the floor or water. The last software update was open ui version:5.1 android 13 which was updated on 12 June midnight. I'm stressing what to do now.
I kindly request you to look into this issue asap.
7 Comments
Arman-INS
Active Level 10
Galaxy S
Many users complaint about this problem after software update it happens in both s20 series and s21 you have to read this articleScreenshot_20230611_233812_Chrome_1000004499_1686506893.pngScreenshot_20230611_234121_Chrome_1000004500_1686507081.png
pamyao
Beginner Level 5
Galaxy S
Thank you Arman for the response
Can you further tell me what I must do next?
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Arman-INS
Active Level 10
Galaxy S
You have to visit service center or post this issue on twitter and tag samsung in that because many users has facing this issue after the update
MuraliN
Active Level 3
Galaxy S
My self s10lite
Same issue boss
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Galaxy S
Vertical Green, Pink, White lines issue is in all phones with Samsung display.

Spread the issue on Twitter via below link for free replacement

https://r2.community.samsung.com/t5/Others/Green-Pink-White-vertical-lines-issue-on-Twitter/td-p/139...

Samsung CEO link to raise concern

https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneralNew.jsp?siteId=592...

Watch video about this issue in below post

https://r2.community.samsung.com/t5/Others/Amoled-Display-Issue-Green-Pink-Line/td-p/13791630
Cnusri
Active Level 7
Galaxy S
Plz watch all then you can get clear idea about it . These monthly vedios. Worst mobile in my life . Every month troubles. Why to buy this brand . 1. https://youtube.com/shorts/zt2E_r_e6g0?feature=share 2. https://youtube.com/shorts/6ja5moiAsGY?feature=share 3. https://youtu.be/GoUWH0pNTiA




4. https://youtu.be/p0lwHC0UuzM




5 . https://youtu.be/cU8Z7k9d_l0
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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