Original topic:

Pink/ green line on samsung galaxy S22 display

(Topic created on: 07-23-2024 03:42 PM)
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Salomi_29
Active Level 1
Options
Galaxy S
I have got pink line on my samsung galaxy S22 mobile after 2nd week of the latest software update but it seems like there is no free display replacement for this model. But this is not fault from my side it's the software issue so it's samsung responsibility to provide free display. 

I tried with nearby samsung service center they are asking for Rs.12,500 for display. Is there anyone who can help me with this issue? Whom to reach or any contact that can help me resolve this issue.


#samsung #Samsungmobile #SamsungGalaxyS22 #galaxySseriesmobile 
11 Comments
Nebistar
Active Level 6
Galaxy S
Try consumer court, Samsung will not provide any help , it's new tactics to switch user to new device or get more money from parts
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Salomi_29
Active Level 1
Galaxy S
Where do I find the error report and logs for this issue?
goodthings
Expert Level 5
Galaxy S
Please go to main page of Samsung Members App and click on support ,click feedback, click error report then follow instructions on screen. Log files automatically send by system after send error report immediately. But don't close Samsung Members App during this process till complete. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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adityaprawesh
Active Level 5
Galaxy S
You'll have to do the following

1. Register a complaint with National Consumer Helpline on Umang App
Link:- https://play.google.com/store/apps/details?id=in.gov.umang.negd.g2c

2. Report it to the Samsung India CEO :-
Link :- https://samsungdigitalservicecenter.com/mailquestiongeneralnew

Lastly Send an email to samsung e-support regarding the issue in detail
email id:- e-support.india@samsung.com
Salomi_29
Active Level 1
Galaxy S
Ok thanks.
adityaprawesh
Active Level 5
Galaxy S
Follow the process mentioned above and you'll get a replacement...

After that accept it as solution
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