Original topic:

Photo Quality Downgraded

(Topic created on: 08-06-2023 01:11 PM)
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AnilKSharma
Active Level 6
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Galaxy S
After the latest software update, I have felt two downgrades in the camera app maybe you have too.
1. The image quality has deteriorated and distortions are also visible in the photos, some of the photos look like they were made with a sketch pen 
2. As long as you stay on upto 2x, the photo quality is fine, but as soon as you go to the 3X zoom, the color shift and the photo quality get a little distorted.
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3 Comments
RĀJ
Expert Level 5
Galaxy S
Which device?
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AnilKSharma
Active Level 6
Galaxy S
S23U
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Customer,

Greetings from Samsung Customer Support!

We acknowledge your query, Kindly follow the given steps to resolve your issue regarding the camera quality.

Reset the camera settings
Please follow the below steps:
Step 1: From the home screen tap on Camera.
Step 2: Tap on Settings.
Step 3: Scroll up and tap on Reset settings.
Step 4: Tap on Reset.

Clear camera application data
Step 1: Navigate to the app's screen and tap on Settings.
Step 2: Tap on Apps.
Step 3: Tap on Camera.
Step 4: Tap on Storage.
Step 5: Tap on Clear Data.

Check app cache

Step 1: Navigate to the app's screen and tap on Settings.
Step 2: Tap on Apps.
Step 3: Tap on the camera
Step 4: Tap on Storage.
Step 5: Tap on Clear Cache.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.