Original topic:

Samsung s23 camera downgraded

(Topic created on: 11-21-2024 12:03 PM)
159 Views
salja
Beginner Level 2
Options
Galaxy S
I lost my camera quality, why I don't know ,I am noticing 84 -90% Camera degration. In previous month I was getting the ulta HD and camera like photo now I am getting 10,000 mobile camera mainly in zoom 30x was just 🔥🔥🔥 and in 10x no quality is degraded I am getting 10 thousand mobile camera quality 
9 Comments
Mr-RKS
Active Level 7
Galaxy S
There is only one option: stop updating your phone. Companies always do this for marketing new products, so stop updating or, if possible, roll back to a suitable past update.
Talwarsaab
Active Level 6
Galaxy S
Sahi baat hai jab tak purana achha rahega toh naya kaise bikega
Galaxy S
Is it possible to rollback to old updates
0 Likes
Mr-RKS
Active Level 7
Galaxy S
Yes, but it depends on the Bit/SW Rev. Level as to how far back you can go to a past update.
0 Likes
Galaxy S
Can you elaborate
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
tooharsh4u
Active Level 6
Galaxy S
Us gcam for better results but it is not consistent.
I've also face almost 30-50% degrade in my s23.
At may when i purchased it, the size of photo was 5-6 mb and now it is like 1.9-3 mb. That shows how much details in photo is lost.

Also when we shoot from 50mp the details are awesome but at same time it struggle with the colors like a budget phone...
0 Likes