Phone auto-updated again. I'm literally fed up of Samsung

[SoniaBunited]

I got another forced One UI auto-update. If anything (more) happens to my display, Samsung has to take responsibility for it. They are already responsible for the lines on my screen but they haven't owned up to it even if it's happening to thousands of users. This time I have taken a video and photo again with my watch for date and time while it was being updated. Even the videos I took last time have them on the screen when the phone started after update (with no lines on the screen). My phone is old, fine, but that doesn't mean Samsung has any right to mess it up. There isn't any overheating. My phone didn't even heat up a little during updates. This is Samsung's doing and I never thought I'd be so terrified of system updates. I'm attaching GIF of last time I took the video and photo of this time with the watch. I've been using this phone with lines for 2 months now and Samsung still won't stop harassing me with their forced device destroyers. I'm not giving them another rupee again and I'm not just talking about phones.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

Kindly follow the bellow steps for heating issue:

● Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support