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Original topic:

oneui 7 update is disaster for s23 series

(Topic created on: 05-07-2025 11:13 PM)
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xRaghav
Active Level 1
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Galaxy S
guys after update my device to ou7 the camera got downgraded way to much especially in 3x lense its give very less details and doing oversharpning even tried camera assitant settings to fix but no use am highly disappointed that samsung doing this **bleep** with their older flagships even they didn't gave any of new ai features just gave ui changes and all set its new update for you older flagship users f off get the new device to experience like the time you purchased the same device earlier 💀 idk why they did this thing intentionally or not but its so concering even cheap phones capture better photos on main camera image cropping but these s23 having dedicated 3x lense and still giving **bleep** output its just unacceptable 
please fix the issue or let or have any option to roll back to older ui we dont want you ai features or cosmetic customisations. That's why i understand now why people prefer apple devices over samsung because apple does not downgrade their previous models these heavily 
i can literally talk a lot of issue happening with samsung and its updates but nothing will happen no matter how much people complain or ask them to fix they just ignore their feedbacks really disappointed with samsung if these thing continues i will never buy any samsung device nor suggest anyone to buy 



my appeal to samsung os developers is s23 hardware is not that bad what you guys twiked it with updates and better than s24fe gardware which got new ai features and all and even maybe got camera improvement but s23 got downgraded in all espects to push their sales 
please fix the issue in upcoming patch update or i will cry 😭😭

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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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xRaghav
Active Level 1
Galaxy S
which log files bro?
goodthings
Expert Level 5
Galaxy S
Please go to main page of Samsung Members App, click on support, click feedback, click error report then follow instructions on screen. Log files automatically send by system immediately after send error report but don't close Samsung Members App during this process untill complete. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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xRaghav
Active Level 1
Galaxy S
yeah thanks i reported 3 issues
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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KeenOb
Active Level 4
Galaxy S
People rampantly buying a phone every year has given the companies the power to do this internally, intentional bugs, throttling, updates causing screen and battery degradation, cheap tactics. Apple is actually better in these terms. If the hardware supports it, your old device will be as smooth as new. It's actually a loyalty in case of Apple but in Samsung it's fanboi-sm. "A" series photos are also good, S23 not so much. Anyways cars like Kia and Hyundai sellsing like Maruti 800 in early flourishing India. The cons, bad build, unnecessary sound and interior feel in a country with stark economic difference. Still show-off over safety. Same with Samsung. All getting Ultra models and crying later, when the next Ultra is much better
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