I am writing to inform you about several issues I have been experiencing with my Galaxy S24 following recent software updates. These problems have significantly affected the performance and usability of the device:
Lag in opening apps, which disrupts the overall user experience.
Camera clarity has noticeably degraded, failing to meet the expected quality.
Battery overheating during normal usage, causing discomfort and concern.
Occasional system crashes and unexpected app closures.
Reduced battery life, even with minimal usage.
Slower fingerprint sensor response.
Despite following standard troubleshooting steps such as clearing the cache and restarting the device, these problems persist.
I trust Samsung's commitment to delivering high-quality products and excellent customer support, which is why I hope for a speedy resolution. Please advise on the next steps or provide an update regarding fixes in future updates.
Thank you for your attention to this matter. I look forward to your response.
Asking for too much of software updates will only make the handset go to worst condition. Be happy with what the handset gives us in regular usage on daily basis.
Thank you for sharing your thoughts. While it's true that updates are essential for security and privacy, it's also fair to say that companies sometimes push updates that feel more like a compulsion than a choice. They could focus more on optimizing devices to perform better with fewer updates rather than constantly introducing new ones that might not always enhance user experience. That said, skipping updates can still expose devices to security risks, so users often feel forced to update for their safety.🔥🔥
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
We strive to provide an impeccable product experience. Our products go through rigorous quality checks that are recognized globally.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter as per Samsung guidelines.
We would kindly request you to visit the service center, and we hope they will be able to assist you after inspecting your device.
Additionally, we are taking your valuable feedback regarding this matter and will take it into consideration for future updates.
