Old phones or low storage problem reset your phone before reset backup your data to cloud storage/external storage (once time do restart your phone)If you like please accept as a solution it's help to others users also click on 3dots in my reply section and click on accept solution. Thanks
Lower 3 lines are copy of my words and same sentences. " If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution "...
Please clear catche and clear data of this app then uninstall and reinstall this app then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Clear app cache through Device care: Settings > Device care > Storage > CLEAN NOW.
The clear cache memory of a particular application: Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
