S20Fe facing camera issue

[christy56]

Camera 1x to 3x it's not working in my phone. Only o.5x is working ...how to resolve this .I have updated all software and all removed camera cache too.how to fix it

[Veergohel]

Reset ur camera settings

[christy56]

Thank God. Now it's working in mine...but I need tym to 👍 conform

[ashishranjan440]

Reset your camera settings.If you like please accept as a solution it's help to others users also click on 3dots in my reply section and click on accept solution. Thanks

[goodthings]

Copy of mine words and sentences, if you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.....

[goodthings · Accepted solution]

Please clear catche and clear data of this app also reset camera settings and reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution . Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support