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Original topic:

POWER BUTTON UNLOCKS PHONE ISSUE

(Topic created on: 12-16-2023 06:49 PM)
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taurusstanduser7007
Active Level 2
Options
Galaxy S
Hi, I just set up *oneui 6 update* on my Galaxy S21 FE 5G (SD888) . The issue I'm having is that my lock screens are set up to use fingerprint, then pattern lock as a backup, BUT if I press the power button on the side it bypasses all my lock screens and just unlocks my phone. I can't figure out how to get it to stop. 
Face Recognition, Motions and gestures are all turned off. Any and all help very much appreciated!
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1 Solution


Accepted Solutions
Solution
Kunal2
Expert Level 1
Galaxy S
Go to phone settings > security and privacy >scroll down for "other security settings" > trust agent > here turn off google smart lock and modes and routine options

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Solution
Kunal2
Expert Level 1
Galaxy S
Go to phone settings > security and privacy >scroll down for "other security settings" > trust agent > here turn off google smart lock and modes and routine options
Galaxy S
There was no google smart lock but i did found that *Extend lock* feature was on by default and it solved the aforementioned issue. Thanks alot.
MonK11
Active Level 10
Galaxy S
Check if face unlock is being used or not, if not then check if face is registered, if yes then delete it. Also check if smart lock is turned on.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked your issue already has been resolved. If you have any further queries please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

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