Original topic:

Samsung Galaxy s20 FE Lagging while trying to unlock

(Topic created on: 06-24-2022 01:01 AM)
2824 Views
DevashishGole
Active Level 1
Options
Galaxy S
Unlock Lag Issue. I can't get my device to show lock screen when it's locked in standby by pressing either power button or double tap on screen.
It's taking anywhere from 5 to 10 sec for the device to respond and show lock screen once I've pressed the power button.
If i end up pressing the power button more than once, again it takes it's time to show the lock screen after quite long lag and sometimes ends up dialing emergency.

Please help. Can't even get my phone to unlock when I need it the most.
The device, once unlocked, is otherwise working perfectly alright.
8 Comments
Sid_Karna
Expert Level 5
Galaxy S
Yesterday another fellow member posted the same issue.
Nilesh9987
Beginner Level 4
Galaxy S
I am facing the same issue after android 12 update.
Is there any solution on this issue ?
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

Rinku_Thomas
Beginner Level 2
Galaxy S
Iam also facing this same issue, S20 FE 5G... Plz help
DevashishGole
Active Level 1
Galaxy S
This 1st June update solved the issue for me months ago.
I don't think there's any way to solve the lag issue yourself, it can only be fixed with software update.
Have you updated your device timely?Screenshot_20220714-171008_Software update.jpg
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DevashishGole
Active Level 1
Galaxy S
It was a fairly large update compared to security patches.
It did mentioned "The stability of touch screen has been improved" among other fixes.
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dementor943
Beginner Level 3
Galaxy S
M facing same issue recently. May i know how should i fix this
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vik_nat123
Beginner Level 2
Galaxy S
Unlock Lag Issue. I can't get my device to show lock screen when it's locked in standby by pressing either power button or double tap on screen.

It's taking anywhere from 5 to 10 sec for the device to respond and show lock screen once I've pressed the power button.

If i end up pressing the power button more than once, again it takes it's time to show the lock screen after quite long lag and sometimes ends up dialing emergency.


Please help. Can't even get my phone to unlock when I need it the most.

The device, once unlocked, is otherwise working perfectly alright.

0 Likes