Overheating at temp 40°C while charging

[AmmuKWFP]

My S24 ultra heats upto 40°C while charging till 80 % and then comes down to 37°C. Is this normal ??

[SuMiT12301]

Yes, it's normal. Remove your phone case and keep your device upon a metal platform for minimal heating. 😊

[AmmuKWFP]

Without phone case also it's almost the same temperature

[goodthings]

Yes off course. It's normal and common. Please remove phone case and charge your's device in cool atmosphere. If you like please accept it as a solution it's help to other users also, click on 3 dots in my reply section and click on accept solution. Thanks.

[AmmuKWFP]

Without phone case it's just 0.5 to 1°C difference

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that it is normal for Samsung devices to heat up during charging, particularly when using a fast charger or if the device is in use while charging.

To ensure optimal performance and safety, please use the original charger that came with your device, and avoid using third-party chargers or cables.

However, kindly perform the following steps by the given links to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

If the issue still occurs, please visit the service centre for a physical device inspection. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support