Original topic:

Green line issue

(Topic created on: yesterday)
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Legendary_Fool
Active Level 3
Options
Galaxy S
Guys i got green line issue on my s21 fe🫠. Is there a free replacement?. And i already had an issue with some overheating before and i had to change the charging port in official service center...am i still eligible for free display replacement?
4 Comments
BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., three years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, and S22 Ultra, and may extend to other models experiencing the green line issue.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could Accept it as a solution. Thank you 😊
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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ram_ram
Expert Level 2
Galaxy S
Samsung service center and samsung customer support don't provide free send email to Samsung care try
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