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Original topic:

Overheating Issue with Galaxy S21 ultra

(Topic created on: a month ago)
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MXPT7
Beginner Level 2
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Galaxy S
 I’m facing an issue with my Samsung Galaxy S21 Ultra 5G where it gets extremely hot when playing Minecraft (even with default settings) or any game, and when using the camera. The phone heats up significantly, even though it’s supposed to be powerful enough to handle these tasks without problems.

This doesn’t seem normal considering the S21 Ultra is a high-end device.

Has anyone else experienced something similar?
3 Comments
ajuneeisnig
Active Level 6
Galaxy S
Your Galaxy S21 Ultra overheating while playing Minecraft could be due to high graphics settings, excessive background apps, long gaming sessions, or the Exynos 2100 chipset, which tends to heat up more. To fix this, lower the render distance and graphics settings, enable Battery Saver Mode, close background apps, and update your software. Playing in a cool environment, removing the phone case, and using Samsung Game Booster can also help. If overheating persists, check for malware or battery issues and consider visiting a Samsung service center for further diagnosis.

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ajuneeisnig
Active Level 6
Galaxy S
If this helps please click resolved ☺️
Thank you
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Samsung_specialist
Community Manager
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Galaxy S

We understand how frustrating it is when smartphone is overheating.

To prevent the overheating of your Galaxy device.Here are some troubleshooting steps to assist you https://www.samsung.com/ae/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

If the issue persists after performing the steps, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:  https://www.samsung.com/ae/support/service-center/

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