Battery Draining in My S24 ULTRA

[AkashAb]

Dear ,

 In my S24 ultra (just 6 months Old), battery is draining really faster. Especially while I am not using. I noticed yesterday night it drains about 28% battery overnight while i was not using it. 

I can't found any background running app to draining. This is really bad. And I am getting screen on time about 5 hours only from about last couple of week. Hope you understand and please give me a proper solution. 

[Harsha-D]

Put app to sleep. And not using app put to deep sleep

[AkashAb]

Which app i should put to deep sleep

[Harsha-D]

Try to put unused app to deep sleep.

[AkashAb]

I already put every less using apps to sleep and deep sleep since I started to use the phone

[Harsha-D]

1. Reduce display brightness level

2. Close, disable or uninstall unused Apps

3. Turn off Always On Display (AOD) or set schedule

4. Toggle off WiFi, Bluetooth and GPS when not in use

5. Turn on Power saving mode

6. Download the latest device software

7. Check your device Signal bars

8. Check how often your device synchronises data

9. Avoid fully discharging your battery

[AkashAb]

My brightness level us around 30 - 40 %
Mostly I have only using apps on my phone
Always on display is off
I am using smart watche so it need Bluetooth, GPS also (lol samsung is asking to keep GPS on to track if our phone is lost)
While in power saving mode 5G will not work so I can't do
Software is upto date
Signal is always full
Data sync is off

[snr863]

Is this the first time you have noticed it since you bought it? If so it means it was working fine before. Have you tried to reset it to factory settings?

[Samsung_specialist]

To address the battery drain concern, we recommend performing additional troubleshooting steps to identify the root cause of the issue. These steps may include:

1. Update Software: Ensure that your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
   - Step 1: Go to Settings > Software update.
   - Step 2: Tap on Download and install.
   - Step 3: Follow the on-screen instructions.

2. Setup Phase: Your new phone’s battery may initially drain faster as you set up applications and features. This is part of the setup phase, and background operations are optimized during this time. Allow a few days for all background operations and syncing to complete.

3. 5G Service Impact: While connected to a 5G network, your phone may consume more battery than usual due to the high-speed processing of large-capacity data. Consider optimizing overall usage and adjusting background usage limits.

4. Optimization Steps:
   - Open Settings > Battery and device care > Optimize now.
   - Adjust Background usage limits: Settings > Battery and device care > Battery > Background usage limits.

5.  Use adaptive battery: Settings > Battery and device care > More battery settings > Adaptive battery.

If you have attempted these steps without success, we kindly request you to visit the nearest service center for a physical inspection of your device. You can locate your nearest service center using the following link: (https://www.samsung.com/ae/support/service-center/)