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Original topic:

One UI 7 Beta - Caller image Issue

(Topic created on: 01-08-2025 06:24 PM)
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spikeyhari
Active Level 5
Options
Galaxy S
While the user from other side attends the call. The saved caller photo becomes blur. Was this is a bug?

Anyone facing this?

2 Solutions


Accepted Solutions
Solution
Wodehouse
Expert Level 5
Galaxy S
Please report this in beta forum for beta team to address it.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue on Beta community forum immediately and wait for next update may be fix it by Samsung Beta team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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6 Comments
ShashiSir
Active Level 7
Galaxy S
Solution
Wodehouse
Expert Level 5
Galaxy S
Please report this in beta forum for beta team to address it.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
spikeyhari
Active Level 5
Galaxy S
Done.
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue on Beta community forum immediately and wait for next update may be fix it by Samsung Beta team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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