Original topic:

One UI 4.1 mobile data issue still not resolved.

(Topic created on: 03-23-2022 08:16 PM)
1590 Views
Durgeshkapoor
Active Level 6
Options
Galaxy S
I am facing this problem with my s21 ultra where my Mobile stops internet completely and only upload sign is shown in the Lte arrows.then I have to toggle airplane mode off-on and mobile data starts working again. This issue is there when I use both the sim cards if I disable one sim card the mobile data works fine. Many users worldwide have been raising this issue but samsung is sleeping. This problem started in August 2020 and after that one UI 4 came and today I updated to one UI 4.1 but still the issue is there worst flagship worst company. 

13 Comments
Achint276
Active Level 4
Galaxy S
Same problem in s21plus
Anonymous
Not applicable
Galaxy S
Same problem s215g
ArshSky
Active Level 7
Galaxy S
Hi all, actually this is not samsung issue. I had also faced this same issue where i was unable to use internet and only it was showing uploading speed. I just opened Samsung Notes app, disabled SYNC, after that everything is normal.

NOTE: some ISP provider's uploading speed is very low so whenever phone is uploading something, downloading option and all got less speed at which nothing can't work.
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Abhishekanand
Active Level 9
Galaxy S
I'm not facing any such issues anymore.
0 Likes
Abhishekanand
Active Level 9
Galaxy S
But it is not at all good see my friend suffering.
Shervin007
Active Level 6
Galaxy S
Never faced such an issue on my S21 ultra
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Roshan5
Expert Level 3
Galaxy S
I am facing Sim Data Internet Problem in S22 Ultra Using Single Airtel Sim.
Suddenly Sim Internet Stop when I Switch ON-OFF Flight Mode Internet Working again.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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李妙言
Active Level 1
Galaxy S
your ways are not working,in fact, this problem was resolved at the update of march, but come back again with the update of April.
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