Recently I have noticed a pink line in my Samsung S23 mobile. Even after 2 updates, the line issue is not resolved. Regarding this issue, I went to the Samsung service center, and they checked my mobile for damages and they informedme its display issue. Then, they told me that there are no damages, but to resolve this, I need to change the display, and it costs 10k + GST. This issue is not my fault; I need a free display change! 😡📱💔
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try
This is so unacceptable from a brand like ScAMSUNG So many users are complaining about the battery and green/pink line issues but Samsung is doing nothing and they are too involved in OS updates as they've promised for 4 to 7 years of updates and forget other issues It's like we will keep our promise we give you 7 years of OS updates but will not fix BUGS
All these issues are coming after updating to ONE UI 7
Maybe ScAMSUNG wants us to change our phones every 2-3 years
As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.
You have already connected with our support team and service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable for out of warranrty product.
Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.
The fault is from your side, and you are asking me to pay for the service? Wow! Next time, I am not going to buy or recommend a Samsung product. I need a free replacement for this issue, and I'm not going to pay a single penny for your mistake.
Good decision... I don't how many people might have replaced by paid service think of the amount samsung have collected for their mistake... also why no one is talking about the battery degradation in this model
