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10-30-2025 08:44 AM (Last edited 10-30-2025 08:59 AM ) in
Galaxy S- Mark as New
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10-30-2025 08:56 AM in
Galaxy S- Mark as New
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10-31-2025 08:48 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.
● Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.
● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.
Warm Regards,
Samsung Customer Support
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a month ago in
Galaxy S- Mark as New
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4 weeks ago in
Galaxy S- Mark as New
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4 weeks ago in
Galaxy S