Original topic:

October security patch for S23

(Topic created on: 4 weeks ago)
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Royal_RJ
Expert Level 1
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Galaxy S

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October security patch is available for Indian S23 series of devices. Please check and update. This is only security patch update nothing new and after this update facing same heating issue. A new thing is also happiness network issue. Wifi is working fine but the phone network single is low and internet is not working fine.
Maybe I am the only one who is facing network issue but after this update it is coming back.

5 Comments
BiRdMaN
Expert Level 5
Galaxy S
Enjoy
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

● Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

K--D
Active Level 1
Galaxy S
I am Facing Battery Draining and Low Signal issue in my Samsung Mobile after update
Dulal_Paul
Active Level 1
Galaxy S
Same problem! Low network issue
Royal_RJ
Expert Level 1
Galaxy S
But they are not accepting this.
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