Original topic:

OS Update

(Topic created on: 12-28-2019 07:32 AM)
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Neesa
Active Level 1
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Galaxy S
After the most recent update (Dec 23rd), my battery life is reduced by half with the same usage. And the way Device care is set up now, I find it less helpful & user friendly. The way it was was easier to see exactly how long its been using battery,and what has been using the battery.
2 Comments
Samsung_specialist
Community Manager
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Galaxy S

Hello there, Battery percentage may vary according to the usage (internet, call, video playback, etc..). However, if you feel that the device battery drains quickly when no function is used, please send the device to one of the service centres to discover and fix the problem. www.samsung.com/sa/support/servicelocation/.

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Neesa
Active Level 1
Galaxy S
Thank you. But does it require a service centre if it was a change that occurred specifically after the update?
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