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Original topic:

S21 ultra G998U1 touch screen not working after 6.1 update

(Topic created on: 07-23-2024 11:17 AM)
433 Views
AdamGodson
Beginner Level 2
Options
Galaxy S
After the os update 6.1 touch screen becomes unresponsive. 
Please help if anyone knows the solution. 
SM-G998U1
Uae version....
2 Comments
Samsung_specialist
Community Manager
Options
Galaxy S

Hello, We understand how frustrating it is when your touch screen not working .

To troubleshoot the issue, please follow below steps :
https://www.samsung.com/ae/support/mobile-devices/what-to-do-if-your-touch-screen-is-not-working-pro...

If the issue persists after performing the steps, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:  https://www.samsung.com/ae/support/service-center/

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sharjee
Active Level 1
Galaxy S
s21 lutra SM_G998U1 6.1 update touch no working please solution
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