I am receiving notifications from music applications in the now bar when my phone is locked, but I am not seeing Google's live sports news. I have attempted various troubleshooting steps and ensured all notifications are enabled, yet the issue persists.
Could you please provide guidance on how to resolve this?
Enable "Sports from Google" in the Now Bar settings
Phone Settings > Lock screen > AOD, Tap on Now Bar, and Find and enable Sports from Google.
Ensure you're following teams in the Google app Open the Google app (or the Google widget on your home screen). Search for a specific team or sport. If a live event is happening, you should see a "Pin Live Score" button. Follow your desired teams
Check Google's search personalization settings In the Google app, tap your profile picture or initials. Go to Settings > Privacy > Personalized search. Make sure that Sports updates are not marked as "not interested".
Consider restarting your phone. If the issue persists then send an error report along with log files to customer support through this members app and Samsung will fix it in the next update If you find this helpful please Accept it as a solution Thank you 😊
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
