Original topic:

Live notifications

(Topic created on: Tuesday)
52 Views
S24U_user
Active Level 6
Options
Galaxy S
I don't know why but my s24 ultra is not showing sports fron Google notifications while my a35 is showing it. Can anyone help me with this?
6 Comments
Mani4
Expert Level 2
Galaxy S
join maximum teams, clear google app cache and delete app data then restart phone
Abitech
Active Level 7
Galaxy S
If your Galaxy S24 Ultra isn't showing sports updates from Google notifications while your Galaxy A35 is, it’s likely due to a difference in settings or permissions. Let’s fix it step-by-step:

1. Check Google App Notifications

Go to Settings > Notifications > App notifications

Tap Google

Make sure "Your interests" or "Sports" notifications are enabled


2. Update Interests in Google App

Open the Google App

Tap your profile icon > Settings > Notifications

Tap "Your interests"

Make sure "Sports" is ON

Then go to Discover > Your interests > Sports and ensure your favorite teams are added


3. Check Google Account Sync

Go to Settings > Accounts and backup > Manage accounts

Tap your Google account > Account sync

Make sure Google app sync is enabled


4. Clear Google App Cache (Optional)

Go to Settings > Apps > Google > Storage

Tap Clear cache


5. Battery Optimization Settings

Go to Settings > Battery > Background usage limits

Make sure Google app is not restricted


After trying these steps, restart your S24 Ultra. You should start getting sports notifications just like your A35. If it still doesn't work, let me know—we’ll dig deeper!
S24U_user
Active Level 6
Galaxy S
Thank you so much for taking the effort to help me out. There is no match right now, but I will definitely keep you posted as soon as there is any update.
0 Likes
Abitech
Active Level 7
Galaxy S
You're very welcome! And that sounds perfect — sometimes Google doesn’t push sports notifications if there’s no ongoing or upcoming match. Once there’s a match involving your selected teams, you should see the notifications come through.

Feel free to ping me if it doesn’t work when the match happens — happy to help anytime!

S24U_user
Active Level 6
Galaxy S
Thanks
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes