After the July 2024 security patch update, the Night mode feature on the Samsung S23 smartphone is malfunctioning. Previously, the Night mode was able to capture clear and visible photos even in low light conditions. However, after the update, the Night mode only produces black images, even in moderately lit environments. We kindly request Samsung to address this issue promptly in the next update to ensure the proper functioning of the Night mode feature.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
