Network problem

[nageshwardhuriya]

Samsung s23 

5G switches to 4G all the time

[goodthings]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots also interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[nageshwardhuriya]

Already reset

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon also complaint to Jio customer support for this issue then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[nageshwardhuriya]

But no response

[Ak_Rocks]

I think your network provider must be airtel am I right?

[nageshwardhuriya]

Jio

[Ak_Rocks]

Does it goes with other phones too or just your phone disconnects to 5G

[JSS28]

Maybe u stay in area where 5g is there but unstable so phone switches to 4g
If u need 5g and phone not switching to 4g use only 5g mode if its available on network settings or else use 5g switch app in playstore