Network issues in s21 fe

[viv3232]

So I am here after updating my phone 2 weeks ago which is 2nd update of December 2024. I am facing severe network issues like no data logo (4G or 5G) on notification center even if my data option is emable, that Vo LTE or Vo 5g option gets dissappear on regular basis which is very annoying and I even can't call anyone until this Vo logo appears on top.

After experiencing this much issue I even reset my phone twice within 2 weeks after update.

If you think my network provider has some issues then my secondary phone should also face similar issues as I use same network provider sim card in it but that's not the case. It even has stable connections on those areas where my s21 fe shows no network logo. It's very very annoying and frustrating. 

I think samsung should look upon this issue and resolve it in next update. Now I am considering to have a visit to my nearest service center, because this issue is getting out of hand now.

Here I am attaching screenshorts my s21 fe and nord 4 data speed with same sim which is jio 

S21 fe on 4g 

S21 fe on 5g

Nord 4 on 4g 

Nord 4 on 5g 

These screenshorts are real and are of same service provider and you can clearly see the difference.

[anubhav08]

Same mere s22 ultra mai bhi hora hai

[viv3232]

I was stuck in remote area where my s21 fe showing no network but my nord 4 with no recharge was showing full network due to this I had to change my sim from s21 fe which has recharge to nord 4 to get Uber 😢. And it instantly showing 5g with full strength.

[anubhav08]

Same bhaiii
Mere samsung note 10 plus mai dono sim sahi chalre hai and s22 ultra mai ni chalre bilkul bhii
And mai ek baar domino's pai pay karne gaya to vaha par Itta insulted sa feel hua jab side mai ek costumer ne bola ki phone le lete hai mehenge aur net dalva ni paate
Really annoyed with there updates bhaiii
And vo sirf kahenge paisa do tumne damage Kiya hai

[Integrationofmind]

If your device has exynos processor then this issue is common

[anubhav08]

Bhai snapdragon hai mere mai

[viv3232]

Yes I have exynos variant but from 2 years I didn't face any issue but this recent update just screwed up my phone.

[cs_member10 · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience. Our products go through rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

We would kindly request you to visit the service center, and we hope they will be able to assist you after inspecting your device. According to Samsung policies, repair charges may apply. They will ensure you receive original parts at a genuine cost along with a service invoice.

Additionally, we are taking your valuable feedback regarding this matter and will take it into consideration for future updates.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[suresh_kanna]

Me too faced this issue

[viv3232]

Now recently I had a visit in samsung service center and they took around 2 hours 🙃 after saying that it's a software issue. I will update the user experience after 3-4 days. Hope the network issue had Gone.