Original topic:

Network issues in S21 fe after Jan update

(Topic created on: 02-07-2025 08:42 PM)
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Ap333
Beginner Level 2
Options
Galaxy S
Anyone facing network connectivity issues after latest jan update in s21 fe. I am facing issues with accessing mobile data, call droos and accessing internet over wifi. It frequently disconnects and shows betwork error. Is anyone else facing tge same issue. Have checked wifi and network, not seeing any issues with it as other devices are working correctly.
5 Comments
sanjibkirttaniya
Beginner Level 2
Galaxy S
Hi
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goodthings
Expert Level 5
Galaxy S
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode and clear catche of all apps manually then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue by using the below-given link.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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MayurS24ultra
Active Level 4
Galaxy S
Yes, absolutely same here with S24 ultra
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