Network coverage

[Vivsingj]

Signal of Network is displaying but internet is not active. What settings to do

[goodthings]

Please reset network settings of both sim one by one also flight ✈️ mode on n off one time also reset all settings in general management settings also turn off power saving mode also optimize your's device in device care too also clear catche of all apps manually also update your's all apps also interchange sim in slots also restart your device without any sim in slots then try to it's again. If you like please accept as a solution it's help to other users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support