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Original topic:

JIO 5G Network

(Topic created on: 07-22-2025 08:35 PM)
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hiren2590
Beginner Level 2
Options
Galaxy S
I have S24 Ultra Korean variant. Jio 5g is not working on my phone. How can i solve this problem?

3 Solutions


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Solution
goodthings
Expert Level 5
Galaxy S
Your's device is out of India variant so Jio True 5G network not works. Kindly use only Airtel 5G network. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

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goodthings
Expert Level 5
Galaxy S
You're welcome to here.

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Radhubhat
Active Level 6
Galaxy S
Jio won't work on 5G for the phones sourced from overseas. You can switch to Airtel, which works on 5G

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6 Comments
Solution
goodthings
Expert Level 5
Galaxy S
Your's device is out of India variant so Jio True 5G network not works. Kindly use only Airtel 5G network. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Solution
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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Solution
Radhubhat
Active Level 6
Galaxy S
Jio won't work on 5G for the phones sourced from overseas. You can switch to Airtel, which works on 5G
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hiren2590
Beginner Level 2
Galaxy S
Yes i know about that and i check airtel sim its working fine but due to conectivity issue in my area so didnt work for me any way thanks for helping me
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Abhi252
Active Level 6
Galaxy S
Once u can try your jio on other phone(5g) than insert that sim in ur phone may be than it works....once customer care told me so..u can try this if it works
Let me know
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that 5G is not supported in overseas models in India.

Warm Regards,
Samsung Customer Support

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