Need help regarding a glitch.

[Somraj85]

A sample screenshot of my lock screen.

Hi, i've been facing an issue on the lockscreen where i'm unable to switch the appearance mode of the two bottom icons. It's stuck in this light mode for more than a year yet i'm trying my best for how can i convert it into transparent or dark mode like other devices running on One UI 6.1. The same issue is dragged while i try to unlock my phone as i've pin mode lock screen the digits appear in the light mode which is pretty uncomfortable for the eyes especially while using at night. If anyone knows about the solurion please feel free to contact me :,) ..

[RTC14L]

Same thing happened to me after updating to 7.0 beta

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support