Original topic:

My Samsung S22 ultra have white lines on display after software update

(Topic created on: 04-10-2023 08:26 PM)
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Hareejv
Beginner Level 2
Options
Galaxy S
#samsung s22 ultra issue.
I am Hareesh,using samsung s22 ultra for the last one year. My warranty got expired on 22.03.2023.on 23-03-2023 i have updated the software version and identified some white lines on my display from front camera to right end. And the service centre informed rs. 24000/- charge is there for replacing the display.this is very worse situation if we update and the mobile gets damaged is horrible. Oppo has replaced my display free of cost in the same issue... I am using s10 plus 512gb and s22 ultra 256 gb presently. I wont buy any premium mobile from samsung now on... Very bad and poor service
19 Comments
Oneui_new
Expert Level 5
Galaxy S
They will replace the display of your phone if it is not physically demaged. Tell them to change it in free because they have changed many displays of S20 series phones in free of cost even they are out of warrenty.
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Hareejv
Beginner Level 2
Galaxy S
I have approached the service centre, they informed me that its a paid service... What i have to do?
Oneui_new
Expert Level 5
Galaxy S
You can send email to samsung CEO from official website of samsung. If still problem is not solved then you can go to customer court and file a complain against samsung.
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rohans69
Active Level 8
Galaxy S
That's a tedious process,I took a war against motorola for similar issues but the end result was my 7 months done and dusted.....

The brand would probably say there is a scratch or minor dent on your device and its over.....
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Oneui_new
Expert Level 5
Galaxy S
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in https://www.samsung.com/in/support/email/


Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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swapan1997
Active Level 9
Galaxy S
Can you share a pic ?
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Hareejv
Beginner Level 2
Galaxy S
Check the top right endIMG-20230411-WA0010_1000053961_1681228019.jpg
swapan1997
Active Level 9
Galaxy S
What the fu##...but not with my s22 ultra ..thank god
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