My S20 ultra is heating like a hot plate.. My phone comes with exynos 990. battery life is so poor.. I don't expect this from Samsung.. I should have gone for OnePlus which comes with Snapdragon.. why Samsung you push us to this stupid exynos chipset 😭 Phone is good but this processor is trash. Anyone please tell any method to stop this heating and improve battery life... Otherwise I'm returning my phone.. I just bought it yesterday. It's very pathetic to see such a reputed company pushing this kind of faulty processor in a flagship phone 😔. I feel cheated. We should do something about it.. They are giving same phone with good qaulity Snapdragon processor in US, Canada , South Korea and China.. and we are getting this faulty processor at exact same price 😤
Ps: I have questions to fellow S20 plus users . Should I return it or not?
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Happy to Say my issue solved after 3 week's of battle with customer care and make them understanding my unit have serious hardware problem... Lucky spending so much hours talking with them finally I got a new phone replacement from seller... Now new unit have very less heating... better battery life ( I won't say it's best)... Now I started loving my phone 😊
