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05-30-2024 05:22 PM (Last edited 05-30-2024 05:33 PM ) in
Galaxy SOn the day of may 22nd I faced reboot loop and opened os booting window on my s22 WITHOUT ANY PHYSICAL DAMAGE i contact samsung customer care and they told me to contact nearby service center .I approached them and they checked my mobile and told " MOTHERBOARD ISSUE" And i reported to Samsung Team they didn't give me proper reason and solution i asked for the reason they said "It's a BLANK ISSUE" that they couldn't find the problem in my phone . It's a brand new flagship phone which I bought last year . How can there be an issue in the motherboard? they agreed It's not my fault then how can i take responsibility for this issue. you are responsible for this issue. repair my mobile at FREE OF COST , free replacement or concern my problem to proper authorities. i lost all my DATA ☹️WORST EXPERIENCE FOR PREMIUM FLAGSHIP USERS SHAME ON YOU😠 😠
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05-30-2024 05:23 PM in
Galaxy S- Mark as New
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05-30-2024 05:29 PM in
Galaxy Si visited authorised service center
they installed os but my phone suddenly turned off and they said its an motherboard issue..and said contact the customer care
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05-30-2024 05:26 PM in
Galaxy S- Mark as New
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05-30-2024 05:30 PM in
Galaxy Sbut they told me as they can offer only 25% from the amount of 40K
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07-27-2024 04:15 PM in
Galaxy SDid you get 25% refund from Samsung?
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05-31-2024 11:16 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
Warm Regards,
Samsung Customer Support
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09-21-2024 12:24 PM in
Galaxy SThe same happened to me. A lot of people have faced the same issue. Samsung really needs to look into this.
